1. The Promoter
The promoter is: Made Bright Development Limited Trading Company Number 13548903 and have our registered office at 3 Coventry Innovation Village, Cheetah Road, Coventry, West Midlands, United Kingdom, CV1 2TL, trading as GoGoVox.
Our correspondence address is Go Go Vox, PO Box 18804, BROMSGROVE, B60 9QT
If you wish to contact us for any reason, please email hello@gogovox.com
2. The competition
2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://gogovox.com / (the “Website”)
2.2. Some competitions are skill-based competitions. Entry fees for online entries are payable each time you enter. Where the Promoter offers an easy or multiple choice question, a free entry route is available.
2.3. To be in with a chance of winning, everyone who enters the competition (an “Entrant”) may be required to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”).
3. How to enter
3.1. The competition will run from and including the opening and closing dates specified on the Website. These dates shall be referred to as the “Opening Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in London, England.
3.2. If it is absolutely necessary to do so, the Promoter reserves the right to change the Opening and Closing Dates. If the Promoter does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website. The Promoter will not extend the Closing Date simply to sell more entries.
3.3. All competition entries must be received by the Promoter by no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date may be disqualified without a refund.
3.4. The maximum number of entries to the competition will be stated on the Website. The number of entries you are able to make may be limited if the maximum number of entries is reached.
3.5. Entrants can enter each competition as many times as they wish until the maximum number of entries per user have been submitted and until the maximum number of entries for the competition have been received. Entrants submitting free entries must submit each entry separately. Bulk entries, if received, will not be accepted and will only be counted as one single entry. Entries may be limited if the maximum number of entries for the competition is reached.
3.6. To enter the competition online:
(a) go to the Website https://gogovox.com;
(b) select a competition to enter
(c) select the required number of entries; then
(d) complete the checkout process, this will require you to have a registered account, if you don't have one you will be able to create one through the checkout process; then
(e) complete the payment to receive your order confirmation
(f) you may repeat this process as many times as you wish up to the maximum number of entries allowed per Entrant, or until the total quantity of tickets have been allocated.
3.7. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
3.8. Unless you are using the free entry method, the Promoter will send confirmation that your entry has been received, and your allocated ticket number(s).
3.9. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
3.10. By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.
3.11. You may enter the competition for free by post by complying with the following conditions:
(a) send your entry on an unenclosed postcard by first or second class post to the Promoter at the following address: Go Go Vox, PO Box 18804, BROMSGROVE, B60 9QT
(b) hand delivered entries will not be accepted and will not be entered into the random draw;
(c) include with your entry the following information:
(i) your full name;
(ii) your address;
(iii) a contact telephone number and email address; and
(iv) the Competition you are entering
(d) incomplete or illegible entries will be disqualified;
(e) you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries in one envelope will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;
(f) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
(g) your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee you will be entered into the random draw;
(h) the Promoter will not acknowledge receipt of your entry
(i) if the number of entries reaches any cap or limit before your free entry is received, you will not be entered into the random draw.
(j) Entrants must have created an account on the Website for the free entry to be processed. All details MUST correspond to the details on the account. Postal entries received without a registered account cannot be processed.
4. Choosing a winner
4.1. All Entrants will be placed into a draw and the winner will be chosen by random draw. The random draw will take place as soon as reasonably possible and, in any event, within 7 days of the Closing Date (“Draw Date”).
4.2. All Entrants will have their names and entry numbers included in a spreadsheet which may be published on the Website and may be visible during the live draw. If you do not wish to have your name included in this spreadsheet you must contact the Promoter via email at hello@gogovox.com as soon as possible after you have completed your entry and in any event, at least 48 hours before the live draw takes place.
For help with entries, please email us at hello@gogovox.com.
5. Eligibility
5.1. The competition is only open to all residents in the United Kingdom aged 18 years or over, except:
(a) employees of the Promoter;
(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or
(c) members of the immediate families or households of (a) and (b) above.
5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition and claim the prize. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.
5.3. The Promoter will not accept competition entries that are:
(a) automatically generated by computer; or
(b) incomplete.
5.4. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. This includes if you are rude or abusive to the Promoter or anyone associated with them.
5.5. Subject to clause 11.3 below, no refunds of the entry fee will be given in any event, including;
(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;
(b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or
(c) if you are disqualified from the competition by the Promoter for any reason.
5.6. If the Entrant engages in:
(a) any form of fraud (actual or apparent);
(b) fraudulent misrepresentation;
(c) fraudulent concealment;
(d) hacking or interference with the proper functioning of the website; or
(e) amending, or unauthorised use of, any of the code that constitutes the website.
all of their entries will be declared void, no refunds will be given and they may be prevented from participating in any future competitions.
6. The prize
6.1. The prize for each competition is described on the Website (the “Prize”). Details of the Prize are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.
6.2. Prizes are subject to availability. The Promoter reserves the right to substitute any prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website as soon as reasonably possible.
6.3. The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the Website. The Promoter makes no representations and gives no warranties that the information provided on the Website is accurate, complete or up to date. If the Prize is a vehicle:
(a) the Promoter will, unless otherwise stated, ensure it comes with a valid MOT (if required);
(b) no insurance is included with the Prize and it is the Winner’s responsibility to ensure the vehicle is adequately insured prior to taking it on the public roads (if it is legal to do so);
(c) the Promoter has no responsibility for the Prize(s) once it has been delivered. The Winner is solely responsible for complying with all relevant laws and regulations relating to the Vehicle, its operation and ensuring they operate it in a safe and responsible manner;
(d) no vehicle/road tax is included;
(e) the Winner is responsible for ensuring they have the necessary licences, qualification, knowledge and experience to operate the vehicle safely and legally;
(f) the Winner is solely responsible for ensuring they have all necessary safety equipment and clothing (for example, helmets, boots and gloves) and for wearing them whilst operating the vehicle.
6.4. The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website.
6.5. The Promoter reserves the right to substitute the Prize for an alternative cash prize (“Cash Prize”) in the following circumstances:
(a) the Prize becomes unavailable;
(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so;
6.6. The prize is not negotiable or transferable.
6.7. Where the prize is a holiday, event or day trip:
(a) The number of people, class of transport and type of carrier, travel destination, nights and available dates will be listed in the competition description. The prize does not include travel insurance, the cost of transfers to and from airports or stations, food and drink, spending money, tax or personal expenses. Any other costs incurred in addition to those set out above and that are incidental to the fulfilment of the prize are the responsibility of the winner(s).
(b) You will be responsible for ensuring that you and any person travelling with you are available to travel and hold valid passports, any necessary visas and travel documents for the holiday in question on the travel dates specified.
7. Winners
7.1. The decision of the Promoter is final and no correspondence or discussion will be entered into.
7.2. The Winner’s full name will be announced during the live draw. If you wish for your name to be censored during the live draw please contact hello@gogovox.com with at least 48 hours left before the prize draw takes place.
7.3. The Promoter will contact the winner personally as soon as practicable after the Draw Date using the telephone number or email address provided with the competition entry. If the winner cannot be contacted, is not available, or has not claimed the Prize, within 21 days of the Draw Date the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner“) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 21 days from notification of their status by the Promoters to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.
7.4. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name and county/town of residence of major prize winners on the Website.
7.5. If you object to any or all of your full name, county/town of residence and winning entry being published or made available, please contact the Promoter at hello@gogovox.com prior to the Closing Date. In such circumstances, the Promoter must still provide the information to the Advertising Standards Authority on request.
8. Claiming the prize
8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website, or available on request.
8.2. If your personal details, including contact information, changes at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to hello@gogovox.com. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.
8.3. Any Cash Prize will be transferred directly to the winners nominated bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. The bank account must be in the UK and the name on the account must match the name registered when creating your GoGoVox account. Failure to do so within 14 days will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.
8.4. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.
8.5. If the Prize is a vehicle and the winner has completed all eligibility checks, the prize will be transferred to the winner by the Promoter using the V5C for each vehicle. This must be completed before the vehicle is handed over.
9. Limitation of liability
9.1 The Promoter makes or gives no representations and/or warranties and/or assurances of whatever nature and howsoever arising (and whether in writing or otherwise) as to the quality, suitability and/or fitness for any particular purpose of any of the goods or services advertised, offered and/or provided as Prizes. Except for liability for death or personal injury caused by the negligence of the Promoter and/or for any fraudulent misrepresentations and/or for any events and/or circumstances to the extent that they cannot be excluded or limited by law. The Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the Prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the Promoter.
9.2 The total maximum aggregate liability of the Promoter to each Winner shall be limited to the total value of each Prize that has been won by the relevant Winner.
9.3 The total maximum aggregate liability of the Promoter to you shall (if you are not a Winner) be limited to the amount that you have paid to enter Competitions in the first 12 months of you playing any Competition.
9.4 Nothing in these terms and conditions shall prevent you making claims to the extent that you are exercising your statutory rights.
10. Data protection and publicity
10.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website.
10.2. If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.
10.3. If you do not wish to participate in any publicity, you must notify the Promoter prior to the Closing Date. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.
10.4. If you are the winner of the competition, you may be required to provide further personal information and proof of your identity in order to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.
10.5. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at hello@gogovox.com prior to the Closing Date.
11. General
11.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.
11.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.
11.3. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so for circumstances out of its control. In such circumstances, the Promoter will refund any entry fees you have paid.
11.4. There is no minimum number of entries and the Promoter will not hold void, suspend, cancel, extend the Closing Date or amend the prize competition due to a lack of entries. The draw will take place and the Prize will be awarded regardless of the number of entries received.
11.5. The competitions on the Website are in no way sponsored, endorsed, administered by or associated with Facebook or any other social media platform. By entering the competitions, Entrants agree that Facebook or any other social media platform has no liability and is not responsible for the administration or promotion of the competitions.
11.6. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
11.7. You should print a copy of these terms and conditions and keep them for your records.
12. Competition Entry
12.1 Competitions may be entered via the Website. Multiple Competitions may be operated at the same time by the Promoter and each Competition will have a specific Prize or Prizes.
12.2 The Promoter reserves the right to refuse or disqualify any incomplete Entry if it has reasonable grounds for believing that an Entrant has contravened any of these terms and conditions.
12.3 To the extent permitted by applicable law, all Entries become the Promoter’s property and will not be returned.
12.4 Each account can have an unlimited amount of entries, providing they are not purchased on that account on behalf of other people.
12.5 We reserve the right to disqualify any entrant (at our sole discretion) if we have grounds to believe the entrant has breached any of our terms.
12.6 Only ONE account per person is allowed and any additional accounts opened by an individual (“duplicate account”) will be closed. Any entries made on the duplicate account will be voided for the owner of the duplicate account and will not be entered into the main draw. We reserve the right to resell any tickets purchased on the duplicate account. Tickets purchased on the duplicate account will not be refunded. Where an instant win has been allocated to a ticket number on the duplicate account, this will not be awarded. In the event of the instant win being paid on the duplicate account we reserve the right to recover the value of the instant win.
12.7 In the event of a customer requesting a chargeback via their banking provider for tickets purchased, ALL tickets purchased relating to the chargeback request will be immediately void. Any void tickets for competitions that have not been drawn will not be part of the main draw and no prizes will be awarded against void ticket numbers, should they be drawn. We reserve the right to recover the value of any instant wins or prizes paid out on tickets that have been subject to a chargeback. If a Competition has closed and you request a chargeback for tickets purchased, we will act in accordance with the chargeback regulations and will investigate and respond to the chargeback request. If any request is made contrary to these terms and conditions or found to be not at the fault of the Promoter, then the chargeback request will be rejected and any associated costs that the Promoter has suffered will be requested from the customer initiating the chargeback.
13. Warranty/Guarantee of prizes
The Prizes are determined/selected by the Promoter and are owned by the Promoter from the date of the Competition going live on the Website to the date that the Winner receives the Prize. Details of each Prize can be found on the Website within the relevant Competition pages. The Promoter takes no responsibility for the Prize awarded after delivery has taken place. Once the Winner receives the Prize, the Promoter does not insure the Prize. No insurance comes with the Prizes (unless otherwise stated) and the Promoter is not responsible for the Prize once it has been delivered to the Winner. Whilst every effort has been made by the Promoter to ensure that each Prize is free from defect all and any warranty claims are to be handled directly by the Winner with the relevant manufacturer if applicable. Not all Prize(s) are warranted and it is the Entrant(s) responsibility to satisfy themselves of this fact before entering any Competition on the Website. The Promoter is not responsible for any failures of the product of any kind once the Winner has received the Prize.
Anti Money Laundering / Know Your Client Policy
Money laundering is the process by which the proceeds of crime are converted into assets which appear to have a legitimate origin, so that they can be retained or used to fund further crime, including terrorism.
In the context of prize competitions, this means that people could, for example, be using stolen credit cards to enter competitions in the hope of winning prizes. Those prizes could then be sold and turned into cash. If proper checks were not in place, it would be very difficult to prove that the money from the sale was not legitimately obtained by the criminal.
Preventing money laundering is therefore something that we take very seriously. We have put in place this policy to help guard against the risk of these prize competitions being used for money laundering. In doing so, we are also committed to the wider issue of preventing these competitions and our systems from being used to commit crimes generally. As we are sure you will understand, this is a legal obligation which we must adhere to and therefore we require your assistance in achieving this. We also believe it is a socially responsible thing to do. Therefore, compliance with this policy and cooperation with its enforcement is mandatory for anyone who wishes to enter our prize competitions. Anyone who enters our competitions is known as an “Entrant”.
To comply with this AML/KYC policy, all staff have undergone and will continue to undergo training to ensure that they are aware of their legal responsibilities and know what to look out for when guarding against money laundering. This includes monitoring entries, monitoring the opening of new accounts and looking for suspicious or unusual activities by Entrants. We regularly carry out risk assessments and review this policy to ensure that it is up to date. If, as a result of any risk assessment, we decide to update this policy, the new version will be posted here. We may also update this policy from time to time in response to any changes in the law.
What we require from you as an Entrant Before entering any of our competitions (whether by the paid or free entry route), all entrants must open an account on our website. The account must be opened in the Entrant’s real name. Made up names, nicknames or anonymous accounts will not be accepted. From time to time, we may request that you provide further information to enable us to verify your identity or assist with our investigations. For example, we may ask for a copy of your passport, driving licence or other recognised forms of ID. You must provide this information within a reasonable time.
You must ensure that any information you provide when opening an account, or at any other time is accurate and up to date. If any of your personal details change, you must inform us as soon as reasonably possible. Entrants are only permitted to open one account.
Entrants must be 18 years of age or older and be resident in the United Kingdom.
Entry to competitions must be made via our website or the designated free entry route. Payments must be made via authorised means only. Cash payments will not be accepted. We happily accept free entries in accordance with our terms and conditions and legal obligations. However, we are aware that the free entry route can be abused by criminals using stolen, fake or second hand stamps. Therefore, any Entrant using the free entry route to make multiple free entries
will come under close scrutiny. If any Entrant does not comply with this policy when opening an account, entering a competition or does not provide additional information when requested, their account will be suspended pending further investigations or may be closed entirely at our discretion.
Winners of competitions: If you are a winner of any of our competitions we will request confirmation of your identity, eligibility to enter the competition and proof of address before awarding the prize. If you are unable or unwilling to provide the information we request, you will forfeit the prize.
If you win a cash prize, it will be transferred directly to your nominated bank account. You must provide evidence that you are the sole or joint beneficiary of the bank account and it must be a UK registered bank account.
Record keeping: To enable us to comply with this policy and assist with the investigation of any suspicious activities, we keep records of all registered Entrants and the transactions they make. This includes keeping copies of any documents provided. All personal data is processed in accordance with our Privacy Policy https: //gogovox.com/PrivacyPolicy/
Acceptance of this policy Please ensure that you review this policy and accept its terms before entering any competition. By entering a competition, you are deemed to have read, understood and agreed to this policy.
